root-cause-tracing - Root Cause Tracing
root-cause-tracing
Root Cause Tracing
Community Development
Description
Investigate and identify root causes of issues, avoiding treating only surface symptoms
Use Cases
- Production incident root cause analysis
- Tracking recurring issues
- Systematic failure diagnosis
- Technical debt assessment
- Improving preventive measures
Core Capabilities
- 5 Why Analysis: Deep questioning to find root causes
- Fishbone Diagram: Multi-dimensional cause analysis
- Timeline Reconstruction: Restore event sequence
- Impact Assessment: Analyze complete scope of impact
Example
Issue: Database deadlock occurred last night at 2:00 AM,causing 15 minutes of service interruption.
Please help with root cause analysis:1. Reconstruct event timeline2. Analyze possible causes3. Determine root cause4. Propose preventive measuresNotes
- Don’t stop at surface causes
- Collect all relevant evidence
- Avoid assumptions, analyze based on facts
- Document analysis process and conclusions
Applicable Roles
Developer DevOps/IT